Oki 59502 - Manual (Page 146)

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OKIFAX 5750/5950 146
· Make sure the document is not wider than your machine
can load.
· Try making a copy of the document on a photocopier and
faxing the copy.
Your machine won’t dial.
Check the power cord and wall outlet.
Make sure that your telephone line (not your external
telephone or handset) is connected to the LINE outlet on the
back of your machine.
If you have an external telephone connected, lift the handset
and check for a dial tone.
If you do not hear one, there may be a problem with your
telephone line.
If you do hear a dial tone, your machine may be using the
wrong dialing method (pulse or tone) for your area.
If you hear changing tones instead of dialing pulses and you
know that your area uses pulse dialing, refer to Tone/Pulse
(MF/DP) [Speed Access 45] in “Setting Basic Features, Dial
and Incoming Call Parameter Settings.”
The display shows a communication error.
This alarm indicates any of a number of problems:
·
You may be trying to communicate with an incompatible
fax machine. Your machine can only communicate with
ITU-T Group 3 fax machines.
·
The remote machine may not be able to perform the
function that you want, such as polling or confidential
messages.
·
The remote machine may also be out of paper or
experiencing a paper jam.
·
Bad telephone line conditions can also cause
communication errors. Try sending the fax again and
check to make sure you are dialing the correct telephone
number.
·
You have to dial a prefix number to get an outside line,
or if you are dialing internationally, you may need to
enter a pause (using the Pause One Touch key) after the
dial prefix or international dialing code to tell your
machine to wait for a dial tone.
·
If you have frequent problems communicating with a
particular remote fax machine, try programming the
number into one of your One Touch keys and then
changing the Communication Parameters for that One
Touch key. See “Programming Speed Dial Numbers.”
·
Your machine or the remote fax machine may need
servicing. Try sending a fax to another location to check
your machine.