Onkyo PR-SC886 - Manual (Page 128)

128
Troubleshooting
—Continued
The Zone 2/3 speakers produce no sound
• The Zone 2/3 speakers only output sources that are
connected to an analog input. Check to see if the
source component is connected to an analog input.
There’s no sound with a certain signal format
• Check the digital audio output setting on the source
component. On some game consoles, such as those
that can play DVDs, the default setting is off.
• With some DVD-Video discs, you need to select an
audio format from a menu or with the [AUDIO] button
on your DVD player’s remote controller.
• Depending on the input signal, some listening modes
cannot be selected (pages 76-81).
Can’t select the Pure Audio listening mode
• The Pure Audio listening mode cannot be selected
while Zone 2 is on.
The volume cannot be set as required (The vol-
ume cannot be set to +18.0 dB)
• Check to see if a maximum volume has been set
(page 108).
• After the Automatic Speaker Setup function has been
run, or the volume level of each individual speaker has
been adjusted (pages 65 and 93), the maximum vol-
ume may be reduced.
Noise can be heard
• Using cable ties to bundle audio cables with power
cords, speaker cables, and so on can degrade audio
performance, so don’t use them.
• An audio cable may be picking up interference. Try
repositioning your cables.
The Late Night function doesn’t work
• Make sure the source material is Dolby Digital, Dolby
Digital Plus, and Dolby TrueHD (page 102).
The DVD analog multichannel input doesn’t
work
• Check the DVD multichannel input connections
(page 114).
• Make sure that the multichannel input is assigned to
the input selector (page 54).
• Make sure that the multichannel input is selected
(page 74).
• Make sure that the “Speaker Type” is not set to
“Bi-Amp”. The multichannel DVD input cannot be
used if “Speaker Type” is set to “Bi-Amp” (page 55).
• Check the audio output settings on your DVD player.
About DTS signals
• When DTS program material ends and the DTS bit-
stream stops, the AV controller remains in DTS listen-
ing mode and the DTS indicator remains on. This is to
prevent noise when you use the pause, fast forward, or
fast reverse function on your player. If you switch your
player from DTS to PCM, because the AV controller
does not switch formats immediately, you may not hear
any sound, in which case you should stop your player
for about three seconds, and then resume playback.
• With some CD players, you won’t be able to playback
DTS material properly even though your player is
connected to a digital input on the AV controller. This
is usually because the DTS bitstream has been pro-
cessed (e.g., output level, sampling rate, or frequency
response changed) and the AV controller doesn’t rec-
ognize it as a genuine DTS signal. In such cases, you
may hear noise.
• When playing DTS program material, using the pause,
fast forward, or fast reverse function on your player
may produce a short audible noise. This is not a mal-
function.
The beginning of audio received by an HDMI IN
can’t be heard
• Since it takes longer to identify the format of an
HDMI signal than it does for other digital audio sig-
nals, sound may not be output immediately.
There’s no picture
• Make sure that all video connecting plugs are pushed
in all the way (page 28).
• Make sure that each video component is properly con-
nected (pages 31-43).
• On your TV, make sure that the video input to which
the AV controller is connected is selected.
• While the Pure Audio listening mode is selected, the
video circuitry is turned off and only video signals
input through HDMI IN can be output.
• If your TV is connected to the HDMI output, set the
“Monitor Out” setting to “HDMI Main” or “HDMI
Sub” (page 46), and select “- - -” in the “Video Input
Setup” on page 50 to watch composite video, S-Video,
and component video sources.
• If your TV is connected to the COMPONENT MON-
ITOR OUT 1 or 2, set the “Monitor Out” setting to
“Analog” (page 46), and select “- - -” in the “Compo-
nent Video Setup” on page 52 to watch composite
video and S-Video sources.
• If the video source is connected to a component video
input, you must assign that input to an input selector
(page 52), and your TV must be connected to either
the HDMI OUT or COMPONENT MONITOR OUT
1 or 2 (pages 31 and 37).
• If the video source is connected to an HDMI input,
you must assign that input to an input selector
(page 50), and your TV must be connected to the
HDMI OUT (page 37).
Video