Service information – Telex Firefly P200 User Manual

Page 30

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SERVICE INFORMATION

In the interest of promptness (if service is required), it is recommended
that you first contact the dealer from whom the equipment was
purchased. If modules are to be returned to the dealer or factory, they
should be shipped in the original packing material or carefully packed in
some other container with sufficient packing material to prevent damage.
Technical assistance is available from the Telex Customer Service
Department at the following address:

Customer Service Department
Telex Communications, Inc
9600 Aldrich Avenue South
Minneapolis, Minnesota 55420 USA
Telephone: (612) 884-4051
(Collect calls not accepted)

Return equipment for factory repair to:

Service Department
Telex Communications, Inc.
1720 East 14th Street
Glencoe, MN 55336 USA

NOTE: All equipment returned for repair must be accompanied by
documentation stating your return address, telephone number and proof
of date of purchase, along with a description of the problem. In lieu of
this, you may obtain a Return Authorization Form from our Customer
Service Department.

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