13 tape removal procedure – Tandberg Data LTO-2 HH User Manual

Page 36

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Tandberg Data

Troubleshooting

32

Tandberg LTO HH Installation and User Manual

If the problem occurs in the middle of an operation:

1. Try with a different data cartridge.

2. If the error occurs when the software scans for the files to be backed up, please operate a

SCANDISK (or similar) operation to check the state of the File Systems(s) and hard disk.

If the error occurs always on the same file or directory:

1. Try to remove the file or directory from the backup operation to see if that corrects the problem.

2. Try with a different data cartridge before the drive is sent for service.

6.6.13 Tape Removal Procedure

Available on request; good technical knowledge is needed.

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