Tandberg Data LTO-2 HH User Manual

Page 4

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Tandberg Data

Contents

Tandberg LTO HH Installation and User Manual

5.3.1

Host Adapter........................................................................................ 19

5.3.2

Installation........................................................................................... 19

5.3.3

SCO UnixWare System Command....................................................... 19

5.4

Sun Solaris .......................................................................................................... 20

5.4.1

Tape Drive Installation........................................................................ 20

5.4.2

Sun System Command.......................................................................... 20

5.5

IBM AIX ............................................................................................................. 21

5.5.1

Tape Drive Installation........................................................................ 21

5.5.2

IBM AIX System Command ................................................................. 21

5.5.3

IBM AIX Storage Manager.................................................................. 21

5.6

HP/UX................................................................................................................. 22

5.6.1

Tape Drive Installation........................................................................ 22

5.6.2

HP/UX System Command .................................................................... 22

5.7

Linux ................................................................................................................... 23

5.7.1

SCSI Host Adapter............................................................................... 23

5.7.2

Tape Drive Installation........................................................................ 23

5.7.3

Linux System Command ...................................................................... 23

5.8

Tape Drive Utilities............................................................................................. 24

5.8.1

FlashIt – Firmware Upgrade Utility ................................................... 24

5.8.2

TDkit – Tool for Testing and Downloading Firmware........................ 24

6

Troubleshooting ............................................................................................................... 25

6.1

Hardware Checking............................................................................................. 25

6.2

Software Checking .............................................................................................. 25

6.3

Verifying Recent Changes................................................................................... 25

6.4

Standalone Diagnostics ....................................................................................... 25

6.4.1

Starting the Test................................................................................... 26

6.4.2

Test Sequence ...................................................................................... 26

6.4.3

Failure Indication................................................................................ 26

6.5

Media Management Reporting ........................................................................... 27

6.5.1

Cleaning is required ............................................................................ 27

6.5.2

Degraded Media.................................................................................. 27

6.6

Problem Situations .............................................................................................. 28

6.6.1

Dead on Arrival................................................................................... 28

6.6.2

Damaged Front Bezel.......................................................................... 28

6.6.3

Drive Not Detected by the Operating System (OS).............................. 29

6.6.4

Will Not Insert/Hold Media /Media is Not Recognized ....................... 29

6.6.5

Noisy Tape Drive ................................................................................. 29

6.6.6

Cartridge is Stuck Inside the Drive ..................................................... 30

6.6.7

Fault LED Flashes Amber and the Activity LED is Off....................... 30

6.6.8

Fault LED Is Flashing Amber and the Activity LED Is Flashing........ 30

6.6.9

Cleaning LED Is ON ........................................................................... 31

6.6.10

Incorrect Data Compression ............................................................... 31

6.6.11

Slow Performance ............................................................................... 31

6.6.12

Intermittent Failures............................................................................ 31

6.6.13

Tape Removal Procedure .................................................................... 32

7

Glossary of Terms............................................................................................................ 33

8

App. A. LED-Indicator Behavior ................................................................................... 35

8.1

LED-behavior During Normal Operation............................................................ 35

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