Ultratec 200 - Manual (Page 29)

ADVANCED CALLING ■ 27
Calling a TTY User Via Traditional Relay
With 1-Line CapTel, you can call TTY users by placing the call through
relay. There are two ways to do this:
Dialing the Relay Voice Number
CapTel calls placed through your state’s toll-free relay number are
handled like any other captioned call. Simply:
1. Make sure the red light above the button is on. Then, lift the
CapTel handset and dial the toll-free voice relay number for your
state’s relay service, which is listed in the front of your local
telephone book.
2. Watch for the relay CA to answer on the display.
3. When the relay CA answers, tell him/her the phone number of the
TTY user you wish to call. The relay CA will place the call for you.
4. Everything the relay CA says will be captioned for you to read on
the CapTel display, including everything the TTY user types.
5. Speak after given the go ahead (GA). The relay CA will transcribe
everything you say into text for the TTY user to read.
Dialing 711 (1-Line Mode)
CapTel calls placed through traditional relay by dialing 711 are handled as
VCO* calls. When you dial 711 with
button on, your call does not
go through the CapTel Captioning Service. You will not receive captions
in the same way as with typical CapTel calls, and you will not be able to
hear the other party over the CapTel handset.
With VCO, you talk via the CapTel handset. The other party types their
responses, which appear directly on the CapTel display. During a VCO
call, only one person can speak at a time. You must take turns with the
person you are calling.
* VCO stands for “Voice Carry Over”, a service common in traditional
relay in which callers speak for themselves and read typed responses.
CAPTION
CAPTION