Troubleshooting – VTech ia5876 User Manual

Page 42

Advertising
background image

www.vtechphones.com

4

Additional Information

ADDITIONAL INFO

Problem

Suggestion

My Caller ID isn’t

working .

• Caller ID is a subscription service . You must subscribe to this service for this feature to work on

your phone .

• Your caller must be calling from an area that supports caller ID .

• Both you and your caller’s telephone companies must use caller ID compatible equipment .

My answering machine

is not recording

messages .

• Make sure system is turned ON (the ON/OFF key is illuminated) .

• Make sure the announce only feature is set to OFF .

I cannot hear recorded

messages .

• Using the base volume control, raise the volume to a comfortable listening level .

CL is flashing in the

base message display

window .

• You need to set the day and time . Refer to the section(s) on setting day and time in this

user’s manual .

• Make sure announce only feature is set to

OFF

Common cure for

electronic equipment .

If the unit does not seem to be responding normally, then try putting the handset in its base . If it

does not seem to respond, do the following (in the order listed):

 . Disconnect the power to the base .

2 . Disconnect the handset battery, and spare battery, if applicable .

3 . Wait a few minutes .

4 . Connect power to the base .

5 . Re-install the battery(ies) .

6 . Wait for the handset to re-establish its link with the base . To be safe, allow up to one minute for

this to take place .

Troubleshooting

Advertising