VistaQuest N7227V5 - Manual (Page 78)

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TROUBLESHOOTING GUIDE (continued)
SYMPTOM POSSIBLE CAUSE REMEDY
7. Intrusion alarm for no ap-
parent reason. (continued)
7d. Magnetic contacts improperly connected or
wire broken.
7e. Entry door programmed as “Instant”
7f. Loose fitting door or window being rattled
by wind or vibrations.
7d. Check wiring connections. Be sure wires
are properly stripped and are tightly
fastened to screw terminals.
7e. Check and revise programming. Re-
program transmitter number.
7f Mount magnet closer to magnet.
8. Repeated low battery signal. 8a. Transmitter located where temperature
drops below 32
°
F.
8b. Poor quality or unspecified battery in
transmitter.
8c. Transmitter malfunctioning.
8a. Change location. Use magnetic contacts to
protect opening.
8b. Check battery. Use only batteries specified
in the instructions (does not apply to
transmitters with non-replaceable
batteries).
8c. Replace faulty transmitter.
9. Local bell and keypad sound
continuously after arming.
9. Exit or interior zone contained a fault at end
of Exit Delay (e.g., Exit door left open).
The "Exit Alarm" display, etc. will also
result if an alarm from an exit or interior
zone occurs within two minutes after the
end of an exit delay.
→
9a. If system disarmed before ensuing entry
time runs out, "CA" or "Canceled Alarm"
will be displayed. Sounding will stop.
9b. If system not disarmed before entry time
ends, "EA" or "Exit Alarm" will be displayed
and Exit Alarm message will be sent to
central station. Sounding will continue until
system is disarmed or timeout occurs.
Clear display by entering code + OFF a second
time. Avoid fault when re-arming.
CONTROL
SYMPTOM POSSIBLE CAUSE REMEDY
1. "POWER" light off or
“NO AC” displayed
1a. Interrupted AC power supply. 1a. Check transformer connection and power
line circuit breaker.
2. Digital communicator mes-
sage not being received.
2a. Control in TEST mode.
2b. Telephone connection not secure.
2c. Digital communicator malfunctioning
2d. Telephone number in program needs prefix
or access code.
2e. Telephone call to central monitoring station
requires operator assistance.
2a. Remove from TEST mode.
2b. Check all connections.
2c. Check with a different VISTA–10SE.
2d. Program prefix or access code into the
control
2e. System cannot work in this situation.
3. Does not arm properly. 3a. READY light not on. 3a. Check for faulted zone(s) by pressing [ ✱ ] ;
make faulted zone(s) intact, or use
Bypass arming, if desired.
4. VISTA–10SE doesn't respond
to keystrokes on keypad.
4a. "CC" or "MODEM COMM" displayed.
4b. "d1" or "System Busy" displayed.
4c. "E4" or "E8" displayed.
4d. Keypad address setting incorrect.
4a. System is in communication with down-
loader at central station. Wait until down-
load session is finished.
4b. System has just been powered and is in
its one minute initialization. To bypass
this time, press '#' + '0'.
4c. More zones have been programmed than
the zone expansion modules can handle.
Delete some zones or use a higher
capability RF receiver.
4d. Keypads must be set for address 31 (non-
addressable mode).
S M O K E D E T E C T O R
SYMPTOM POSSIBLE CAUSE REMEDY
1. Detector alarms, no apparent
reason.
1a. Dust, dirt in sensing chamber.
1b. Improper location.
1c. Unit malfunctioning.
1a. Clean unit's sensing chamber with vacuum
cleaner per unit's instructions.
1b. See unit's instructions for locations to
avoid. Relocate as necessary.
1c. Replace detector.
2. Detector's siren sounds. 2a. Unit not receiving required power.
2b. Unit malfunctioning.
2a. Check for proper installation of battery. Try
new battery.
2b. Replace detector.