WHP Wireless DL360 User Manual

Page 120

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120

HP ProLiant DL360 Generation 4 Server Reference and Troubleshooting Guide

System completes POST but hard drive fails

Action:

1. Be sure no loose connections (on page

108

) exist.

2. Be sure no device conflict exists.

3. Be sure the hard drive is properly cabled and terminated if necessary.

4. Be sure the SCSI cable is working by replacing it with a known functional

cable.

5. Run Insight Diagnostics ("HP Insight Diagnostics" on page

80

) and replace

failed components as indicated.

Hard drive is not recognized by the server

Action:

1. Check the LEDs on the hard drive to be sure they indicate normal function.

Refer to the server documentation or the HP website for information on hard
drive LEDs.

2. Be sure no loose connections (on page

108

) exist.

3. Remove the hard drive and be sure the configuration jumpers are set

properly.

4. If using an array controller, be sure the hard drive is configured in an array.

Run the array configuration utility.

5. Be sure the drive is properly configured. Refer to the drive documentation to

determine the proper configuration.

6. If it is a non-hot-plug drive, be sure a conflict does not exist with another

hard drive. Check for SCSI ID conflicts.

7. Be sure the correct drive controller drivers are installed.

You are unable to access data

Action:

1. Be sure the files are not corrupt. Run the repair utility for the operating



system.

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