Troubleshooting, 1 problems starting up the zyxel device, 2 problems with the lan – ZyXEL Communications P-334U User Manual

Page 231: Chapter 24 troubleshooting

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P-334U/P-335U User’s Guide

Chapter 24 Troubleshooting

231

C

H A P T E R

24

Troubleshooting

This chapter covers potential problems and the corresponding remedies.

24.1 Problems Starting Up the ZyXEL Device

Table 83 Troubleshooting Starting Up Your ZyXEL Device

PROBLEM

CORRECTIVE ACTION

None of the

LEDs turn on

when I turn on

the ZyXEL

Device.

Make sure that the ZyXEL Device’s power adaptor is connected to the ZyXEL Device

and plugged in to an appropriate power source. Make sure that the ZyXEL Device and

the power source are both turned on.
Turn the ZyXEL Device off and on.
If the error persists, you may have a hardware problem. In this case, you should

contact your vendor.

24.2 Problems with the LAN

Table 84 Troubleshooting the LAN

PROBLEM

CORRECTIVE ACTION

The LAN LEDs

do not turn on.

Check your Ethernet cable connections (refer to the Quick Start Guide for details).
Check for faulty Ethernet cables.

Make sure your computer’s Ethernet Card is working properly.

I cannot access

the ZyXEL

Device from the

LAN.

If Any IP is disabled, make sure that the IP address and the subnet mask of the

ZyXEL Device and your computer(s) are on the same subnet.

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