Zebra Technologies P420i - Manual (Page 39)

General information
Getting started
Operation
Cleaning
Specifications
Appendix A
Appendix B
Troubleshooting
Printing a card
P420i Plastic Card Printer
Appendix C
• Printing shows very pale or inconsistent results.
Possible Cause
A • Ribbon may have been stored improperly or is
damaged.
B • Cards may not meet specifications.
C • Contrast and/or Intensity may be set to values
which are too high.
D • Dust or embedded contamination on elements of
the Print Head.
> > Solution
A 1 • Change ribbon and print again.
B 1 • Use a different supply of cards.
C 1 • Adjust Contrast and/or Intensity values in software.
D 1 • Perform a Cleaning of the Print Head (see 4 • 2 Cleaning the Print Head
• Printing shows blurry printed image.
Possible Cause
A • Ribbon may not be correctly positioned.
B • Ribbon may not synchronized on the correct color
panel position.
C • Cards may not meet specifications.
D • Dust inside the printer and/or dirty Cleaning
Roller.
> > Solution
A 1 • Open cover and press down the Print Head Unlock Lever to open the
Print Head carriage. The Print Head will move up.
A 2 • Check ribbon is properly rolled onto the ribbon cores.
A 3 • Push down on the Print Head Lock Lever until an audible “click” signals
the locked-down position.
A 4 • Ribbon will automatically synchronize.
A 5 • Print again.
B 1 • Open cover and press down the Print Head Unlock Lever to open the
Print Head carriage. The Print Head will move up.
B 2 • Push down on the Print Head Lock Lever until an audible “click” signals
the locked-down position.
B 3 • Ribbon will automatically synchronize.
B 4 •Print again.
C 1 • Use a different supply of cards.
D 1 • Perform a cleaning of the Print Head (See 4 • 2 Cleaning the Print Head).
D 2 • Replace Cleaning Roller (See 4 • 3 Cleaning Cartridge).
Card
Printer
Solutions