Moving your telephone, Swapping telephones, Cleaning your telephone – 3Com NBX 2101 User Manual

Page 85: Troubleshooting possible problems

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Moving Your Telephone

85

Moving Your
Telephone

All NBX telephones have the Automatic Telephone Relocation feature.
Each telephone has a unique “address.” You can move your telephone to
another location, connect it to any Ethernet jack on the LAN, and still
maintain all of your personalized features, speed dials, and extension
number.

Swapping
Telephones

Because your extension number and personal settings are associated with
your physical telephone, only your administrator can move phone
extension settings from one telephone to another.

Cleaning Your
Telephone

Always unplug your telephone before you clean it. Use a soft cloth
dampened with mild detergent.

WARNING: Failure to unplug the telephone before you clean it could
result in electrical shock.

Troubleshooting
Possible Problems

Table 12

lists possible problems that you may encounter and the most

likely solutions. Where possible, each solution refers to the section in this
guide where you can find detailed information.

Table 12 Troubleshooting Quick Reference

Possible Problem

Suggested Solutions

My telephone has no dial tone and the
display panel is blank.

Verify that the power cord is fully
inserted in the correct connector on
the underside of the telephone. Use
the strain relief tab to prevent the
cord from becoming unplugged (as
shown in

Figure 14

).

Verify that the Ethernet cables are
connected, and that each cable is in
the proper connection.

Remove and add power to the
telephone by unplugging the power
cord at the electric outlet and
plugging it back in.

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