Accu-Chek Active - Manual (Page 52)

50 Chapter 6: Technical Information
ACCU-CHEK Customer Care Service Center 1-800-858-8072
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Warranty and Service Instructions
All requests for return of ACCU-CHEK Active meters under the above warranty or service policy must be made to the
ACCU-CHEK Customer Care Service Center by calling 1-800-858-8072. You will be mailed a return authorization
label, which must be affixed to your carton for shipping the system to Roche Diagnostics. Cartons received without
this label will be returned to you at your expense.
Customers experiencing difficulties should review the troubleshooting information in Chapter 5 of this booklet. Further
inquiries should be directed to the ACCU-CHEK Customer Care Service Center at 1-800-858-8072.
Be sure to fill out and mail the warranty card that comes with the ACCU-CHEK Active system.
CAUTION – A RESTRICTED LICENSE LIMITS USE OF THE ACCU-CHEK ACTIVE SYSTEM – READ
CAREFULLY THE LIMITATIONS LISTED BELOW.
The ACCU-CHEK Softclix lancet device and use are protected by U.S. Patent Nos. 4,924,879; 6,419,661;
7,077,828; and Re. 35,803. A license to use the ACCU-CHEK Softclix lancet device is only granted when
ACCU-CHEK Softclix lancets are used as a part of the ACCU-CHEK Softclix lancet device.
The ACCU-CHEK Active system (meter, including the code key, and test strips) and its use are protected by U.S.
Patent Nos. 5,424,035; 6,055,060; 5,463,467; 5,366,609; 6,906,802; and 5,206,147. A license to use the
ACCU-CHEK Active system is only granted when the ACCU-CHEK Active meter is used with the ACCU-CHEK
Active test strips and ACCU-CHEK Active code keys. ACCU-CHEK Active test strips are provided with a
specifically matched ACCU-CHEK Active code key. These test strips and code keys are specifically manufactured
for operation with the ACCU-CHEK Active meter. Use of other test strips with an unmatched code key or even