Troubleshooting 109, Contacting the factory 109, Factory 109 – Garmin SL60 User Manual

Page 119: Troubleshooting 109, 110, Troubleshooting, Contacting the factory

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Troubleshooting

This section contains information to troubleshoot
your

Apollo

GPS

Receiver

when

improper

operation is observed. The following table lists
possible problems you could encounter while
operating the unit. Examine the possible causes of
the problem and take the action listed to correct the
trouble. If you cannot correct the problem, contact
your dealer. If your dealer is unavailable, contact
the Garmin AT factory at the address and phone
number listed.

Contacting

the Factory

If efforts to resolve the problem fail, contact your
dealer or the factory weekdays from 8:00 A.M. until
5:00 P.M. Pacific time for technical assistance. The
II Morrow technical service staff will gladly assist
you.

Please have the following information ready:

—

System configuration (products, antennas, mounting
locations, etc.)

—

Model No., part number, and serial number

—

Software versions

—

Description of the problem

—

Efforts made to isolate/solve the problem

—

Computed Lat/Lon position shown on your Apollo

—

Local time, UTC time, and date

Garmin AT, Inc.
Technical Service Department
2345 Turner Road S.E.
Salem, OR 97302 U.S.A.

[email protected]

U.S.A. Toll Free 800-525-6726
Canada Toll Free 800-654-3415
FAX (503) 364-2138
International (503) 391-3411

109

Troubleshooting

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