Cobalt Digital COMPASS 9084 HD_SD-SDI RGB Color Corrector - Manual (Page 59)

9084-OM (V4.4) 9084 PRODUCT MANUAL 3-33
Operating Instructions
Troubleshooting
Troubleshooting Network/Remote Control Errors
Refer to Cobalt ® reference guide “COMPASS™ Remote Control User
Guide” (PN 9000RCS-RM) for network/remote control troubleshooting
information.
In Case of Problems
Should any problem arise with this product that was not solved by the
information in this section, please contact the Cobalt Digital Inc. Technical
Support Department.
If required, a Return Material Authorization number (RMA) will be issued to
you, as well as specific shipping instructions. If required, a temporary
replacement item will be made available at a nominal charge. Any shipping
costs incurred are the customer’s responsibility. All products shipped to you
from Cobalt Digital Inc. will be shipped collect.
The Cobalt Digital Inc. Technical Support Department will continue to
provide advice on any product manufactured by Cobalt Digital Inc., beyond
the warranty period without charge, for the life of the product.
See Contact Cobalt Digital Inc. (p. 1-15) in Chapter 1, “Introduction“for
contact information.
Ancillary data (closed captioning,
timecode, AFD, etc.) not
transferred through 9084. • Control(s) not enabled • Make certain respective control is set to On or
Enabled (as appropriate).
• VANC line number conflict
between two or more
ancillary data items
• Make certain each ancillary data item to be
passed is assigned a unique line number (see
Ancillary Data Line Number Locations and
Ranges on page 3-8).
Table 3-5 Troubleshooting Processing Errors by Symptom — continued
Symptom Error/Condition Corrective Action