SENA NEMO10-SK - Manual (Page 51)

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C.3 Remote Console Troubleshooting
Problem Cause Action
The NEMO10 is not
assigned valid IP
address Use serial console to assign valid IP address to the NEMO10 Cannot connect to
the NEMO10 using
telnet
Someone is using serial
console Exit serial console and retry telnet connection
Cannot login to
console Invalid username and/or
password Use valid username and password. If username and/or
password are lost, perform factory default reset using factory
reset switch. Factory default value of username and password
are both admin
C.4 IP Address Troubleshooting
Problem Cause Action
Use serial console to find IP address Cannot find IP
address of the
NEMO10
Use HelloDeviceManager program to probe the NEMO10 on
the network
The NEMO10 is not
assigned valid IP
address Use serial console to assign valid IP address to the NEMO10 HelloDeviceManager
cannot probe the
NEMO10
HelloDeviceManager
and the NEMO10 are not
on the same subnet Run HelloDeviceManager on the PC that is on the same subnet
with the NEMO10
C.5 DHCP Troubleshooting
Problem Cause Action
Cannot lease IP
address DHCP server is not
working Check if DHCP server is working correctly
IP address of the
NEMO10 is changed DHCP server does not
extend lease time Check if DHCP server is working correctly