SCANTECH ID (Champtek company) NOVA N-4070 User Manual

Page 33

Advertising
background image

Appendices

27

Problems

Diagnostic Tips

USB is not working.

 Unless you use USB plus power,

you need a separate power
connection to the scanner like the
external power supply.

 Restart the scanner by temporarily

disconnecting the power. This
may help the POS system to
detect the scanner. The very first
time the PC might install some
general drivers, possibly from your
computer setup CD.

 In case of KB emulation you can

select various „keyboard
languages‟ or the universal „Alt-
input-

method‟.

 In a windows environment verify

with the device manager that a
HID (Human Interface Device) is
installed for the scanner.

 Ensure that both the scanner and

POS-system/Computer expect the
same USB protocol (KB
emulation, RS-232 emulation or
IBM POS protocol).
See Configuration Guide for setup
codes and reset (re-power) the
scanner after making any
changes.

Due to Champtek‟s / Scantech ID‟s continuing product improvement programs, specifications

and features are subject to change without notice.

Advertising