This document is a compilation of class material aimed at people who provide technical support. Information pulled from product manuals is marked with a reference indicator in brackets.
Table of Contents
1
Hardware .................................................................................................................................................5
Brief Hardware Orientation..........................................................................................................................6
Always look first at the alarm card to establish valid A and B power feeds to both sides of the shelf........7
This diagram can be used to diagnose powering faults as indicated by the “A” and “B” LEDs..................7
Once both the “A” and the “B” input power LEDs are green, other LEDs can be used to diagnose other faults............................................................................................................................................................8
The Shelf ID rotary DIP switches are as shown here: ................................................................................8
Converter LEDs look like this: .....................................................................................................................9
Alarm Reference Table .............................................................................................................................10
Locating Failed Fans.................................................................................................................................11
2
WEB.......................................................................................................................................................12
The web page reflects the physical configuration of each shelf. ..............................................................13
To help find the FTTN relevant information on each tab, please use this guide ......................................13
To interact with the QS941 Controller through the WEB interface it is possible to connect a computer to the QS941A directly using server mode or through a LAN using client mode..........................................15
3
Front Panel ............................................................................................................................................17
Most of the detail needed to interact with the front panel is in the QS941A Controller User Interface document available from the Lineage website..........................................................................................18
4
TECHNICAL SUPPORT GUIDE CC84885345
CPS3200U, QS982A, QS941A, Upstream Systems
