4 - troubleshooting, 4troubleshooting – American Dish Service Vision C3 User Manual

Page 47

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4

Troubleshooting

The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.

4.1

Causes and Remedies for
Common Operational Issues

There are a number of common issues that can affect the signal
reception quality or the operation of the TracVision C3. The
following sections address these issues and potential solutions.

4-1

Troubleshooting

54-0159 Rev. G

Table 4-1
Troubleshooting Matrix

Antenna non-functional

X

Antenna not switching channels/satellites

X

X

X

No picture on TV set

X

X

X

X

X

X

X

Intermittent picture for short intervals

X

X

X

X

X

X

X

X

System works at rest but not on the move

X

X

System will not find satellite

X

X

X

X

X

X

X

X

Snowy television picture

X

X

Picture jumbled, parts missing, freezing

X

X

X

X

X

TV/SAT Switch Error LED blinking

X

X

X

X

Satellite co

ve

rage issue (Section 4.1.6)

Antenna gyro f

aulty (Section 4.3)

LNB assemb

ly f

aulty (Section 4.3)

IRD f

aulty or improper

ly configured (Section 4.2)

Satellite signal b

loc

ked (Section 4.1.4)

Incorrect or loose RF connectors (Section 4.1.8)

POSSIBLE CA

USE (AND SOLUTION)

SYMPTOM

V

essel tur

ning dur

ing star

tup (Section 4.1.2)

De

w or r

ain pooling on dome (Section 4.1.5)

Blo

wn fuse or improper wir

ing (Section 4.1.1)

Incorrect satellite configur

ation (Section 4.1.3)

Radar interf

erence (Section 4.1.7)

Type of m

ultis

witch used (Section 4.1.9)

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