Initiating a call from the address book – Avaya NN43113-101 User Manual

Page 163

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The Address Book

163

When you view the details of a contact, you can:

Send an IM. For more information, see

“Composing an Instant

Message” on page 202

.

Edit the contact information. For more information, see

“Editing a

contact in your Address Book” on page 166

.

Figure 25: Contact details

Initiating a call from the Address Book

You can initiate a call directly from your IP Deskphone Address Book.

Note: If your service provider requires that a Directory Number (DN)
be used to initiate a call, the Address Book entry must have the DN to
initiate a call.

First, go off-hook by using one of the methods described in the section

“Making a call using off-hook dialing” on page 138

. If needed, you can

add a Call Subject. For more information, see

“Using Call Subjects” on

page 142

.

You can also access the Address Book while on an active call and initiate
a new call. The IP Deskphone automatically places the active call on hold
when you initiate a new call.

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