Avaya NN43113-101 - Manual (Page 376)

Multi-Level Precedence and Preemption
376
Incoming call while dialling outbound number + one free call
appearance line
When you enter the first digit or character to make a new call, then any
call that comes in during this time is not presented. The incoming call
hears ringback tone.
Your dial pad entry sequence is not interrupted. The incoming call is
shown to you when:
• you complete dialing your call and ring or busy signal is heard. The
incoming call is presented if the incoming call has not hung up. You
can decide to answer the call.
• you decide to cancel dialling by pressing Goodbye or hanging up. The
incoming call is presented if the incoming call has not hung up. You
can decide to answer the call.
Incoming call while dialing outbound number + held call with priority
higher then incoming call
When you enter the first digit or character to make a new call, then any
call that comes in during this time is not presented.
Your dial pad entry sequence is not interrupted. Since the incoming call is
of lower precedence than the held call and you are entering digits for
another call, the incoming call is sent a busy response. The caller sees a
User is Busy message. See
Figure 87 .
Figure 87: User is Busy message
Note: The held call and the process of placing the second call are
counted as two consumed call appearances.