While on an active call, Making a new call – Avaya NN43113-101 User Manual

Page 210

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While on an active call

210

While on an active call

You can use the following features during an active call:

“Making a new call” on page 210

“Placing a call On Hold” on page 212

“Using 3-way calling” on page 221

“Transferring a call” on page 228

“Using Park Call” on page 232

You can use the

Action

context-sensitive soft key to perform the

following actions with an active call:

1.

New Call—to begin a new call while other calls are on hold.

2.

Release Call—to release (hang-up) the selected call.

3.

Transfer Call—to transfer the call to another phone number or SIP
address.

4.

Park Call—to park a call on the call server or to a specific user. You
can access the call from any IP Deskphone and to keep your phone
line clear. (Not available for all service providers.)

Making a new call

You can initiate a new call during a current call. If you do not place the
current call on hold first, the IP Deskphone automatically places the
current call on hold when you initiate a new call. You can initiate a new
call by using any of the following methods:

“Initiating a call using the active call context-sensitive soft key menu”
on page 211

“Initiating a call from the Address Book” on page 163

“Initiating a call from the Call Inbox” on page 188

“Initiating a call from the Call Outbox” on page 194

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