Troubleshooting – INSTEON Smoke Bridge (2982-222) Manual User Manual
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2982-222 - Rev: 1/21/2014 8:34 AM
TROUBLESHOOTING
Problem
Possible Cause
Solution
The Status LED on
Smoke Bridge is not
turning on.
Smoke Bridge may not be
getting power.
Make sure Smoke Bridge is not plugged into a
switched outlet that is turned off.
Smoke Bridge won’t
Link or work with a
responder.
The Responder might
have been reset without
Unlinking Smoke Bridge
from it.
Re-Link Smoke Bridge to the Responder.
The responder and Smoke
Bridge may be on
opposite power line
phases.
Make sure two dual-band INSTEON devices are
properly installed to bridge the two power line
phases.
The INSTEON signal may
be too weak.
Add additional INSTEON devices or move around
existing INSTEON devices. All INSTEON devices
act as INSTEON network repeaters.
Large appliances, such as
refrigerators or air
conditioners, may be
producing electrical noise
on the power line.
Install a power line noise filter (#1626-10) to filter
electrical noise and minimize signal attenuation.
Other electrical devices,
such as computers,
televisions, or power
strips, may be absorbing
the INSTEON signal.
Responders are taking
a long time to respond
to Smoke Bridge.
Smoke Bridge may be
sending commands to a
responder that is no
longer in use. Commands
for the unused responder
are being resent and
loading down the signal.
Unlink any unused responders from Smoke Bridge.
HINT: If you are using home automation software,
you can easily check scene membership and
eliminate unnecessary Links.
If the above doesn’t work, perform a factory reset
on Smoke Bridge. See