CognitiveTPG A798 User Manual

Page 21

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Chapter 2: Diagnostics and Configuration

21

Revision C 12/09

A798-PG00001C

Select the hardware options sub-menu to set:

• Printhead setting

This setting is the printhead energy rating and must match the rating marked on the front right of the thermal

mechanism in the printer. Whenever a new thermal mechanism is installed, this setting must match the indicated
energy rating on the mechanism. (See A798 Service manual for replacing the thermal mechanism.)

• Print density (monochrome papers only)

Adjusts printhead energy level to darken printout or adjust for paper variations. When printer prints high-density

print lines (text or graphics), it automatically slows down. Factory setting is 100%.

WARNING: Choose a print density setting no higher than necessary to achieve acceptable print density. Failure to

observe this rule may result in a printer service call and may void the printer warranty. Running at a higher energy level

will reduce the printhead life. Consult your CognitiveTPG technical support specialist if you have questions.

• Power supply wattage (Max power)
You can choose between a 55-watt or 75-watt power supply. This matches the wattage of the printer to the power

supply.
55-watt power supply (standard)
75-watt power supply (Enables printer to optimize speed at higher dot coverage.)

• Knife option
This should only be changed if the knife is removed or you do not want to cut the paper.

• Partial cut distance
Allows the user to set the distance that the knife will cut across a receipt in 5 step increments between 110-160.

• Paper low sensor
Senses when the paper roll is getting low on paper.
See troubleshooting section: “Receipt paper is low” in the A798 User Guide.

• Paper width
Allows the user to set the printer for 58mm, 60mm, 80mm, or 82.5mm paper width.

For more information about See this section

Setting the printer functions and settings “Configuring the printer” on page 16

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