The aduid, The adu data table – Avaya Interaction Center DXX-1015-01 User Manual

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The ADUID

Issue 1.0 June 2002

13

-u user name to log in as (often Admin)

-p password of user

No space between -x and the text that follows.

Example:

listadu -iBostonADU -uAdmin -pDaphnie

There are defaults for all of these, but if a login error occurs, always specify -u and -p.

The ADUID

When an ADU is created, it is automatically given an identification number (ADUID) that
uniquely defines the agent's Avaya IC session. The ADUID is a 32 byte hexadecimal string
partially composed of the time and date of creation of the ADU, as well as its progenitor–the
software process and machine that created it. A combination of the IP and port identifies which
ADU Server is the progenitor of this ADU.

The following example illustrates the structure of an ADUID.

ADUID = 30f4216300000000780000261f430002

The ADU Data Table

The data in an ADU consists of a series of sequenced {name, value} couples that represent
information about an agent's session on Avaya IC. For example, the name/value pair
{createtime,19970704 08:00:01} represents the time the ADU was created. The field name
createtime is the name data element and 19970704 08:00:01 is the value assigned to the field.
Applications gain access to data by references to field names.

Bytes

Example
Contents

Description

0–7

30f42163

Timestamp. Hex representation of the number of seconds since
January 1, 1970.

8–11

0000

Hex representation of a uniqueness value

12–15

0000

Reserved

16–23

78000026

Hex representation of the IP address

24–27

1f43

Hex representation of a port

28–31

0002

Reserved

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