Avaya Interaction Center DXX-1015-01 - Manual (Page 35)

35
C
HAPTER
4
A
LARMS
IC Manager provides system administration tools for monitoring alarm events. Visual and
sometimes auditory alarms (beeps) are triggered whenever the system detects problems that
require human intervention, such as server failures. Alarms are categorized as Emergency, High,
Low, or Informational. (For more information about monitoring alarms, refer to
IC Administration
Volume 1: Servers & Domains .)
To minimize Alarm Server traffic, alarms that occur repeatedly are gathered by the ADU Server
and raised periodically. The repeat count indicates how many times the condition has occurred
since the alarm was last raised.
The following table describes the alarms that are associated with the ADU Server.
Alarm Name Priority Description
Cause/Recommended
Action
AssignFail Emergency Cannot Assign to
ADU%s, ignoring it Another ADU Server across
the WAN is unavailable. A site
has been cut off. WAN
features may not be available.
BadADUInDS Emergency Bad UUID %s in DS’s
list of ADU servers Corruption in the DS has made
it impossible to identify other
ADU Servers for WAN work.
Contact Technical Support (1-
800-886-3244).
DumpADU High ADU overflow, killing
eldest The ADU limit set by the adus
parameter has been reached.
The oldest ADUs are being
removed to make room for
newer ones.
Increase the value of the adus
parameter. Determine if ADUs
are being left in the server
when they are no longer
needed, and possibly adjust
timer settings (nouserinterval,
idletime).
(Sheet 1 of 2)