Core adu fields – Avaya Interaction Center DXX-1015-01 User Manual

Page 15

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ADU Contents

Issue 1.0 June 2002

15

Core ADU Fields

The following ADU fields are used by both agents and queues on Avaya IC.

Field Name

Description

Set By

adu_id

A string that uniquely identifies the ADU.

ADU Server

createtime

The date and time the ADU was created
in yyyy-mm-dd hh:mm:ss format.

ADU Server

createtimet

The time_t of the ADU creation.

ADU Server

duration

Historical field.

ADU Server

endtime

The time of the last successful
termination of the ADU or equivalent
such as removal due to idleness in
hh:mm:ss format.

ADU Server

persistence

The date and time that the EDU was last
stored in the DUStore Server.

EDU Server

suspend

The reason that the ADU was last
removed from server memory. This can
be any one of the following:

normal–all involved parties have
suspended use of the ADU.

expired–removed from memory
due to idleness.

exit–server was shut down.

overflow–removed from memory
for other ADUs.

forced–removed by
ForceTerminate method.

ADU Server

termination

A string representing the reason for the
termination of the ADU: normal,
overflow, expired, or exit.

N/A

time

Reserved for internal use. This field is
inserted into each event that is set to
reporting packages and is reserved for
that purpose.

N/A

type

The type of resource, set to “per”.

Tool Kit

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