Avaya Interaction Center DXX-1015-01 - Manual (Page 26)

Chapter 2 The Agent Data Unit
26 Agent Data Unit Server Programmer’s Guide
ADU and EDU values written if containers_56_style is set to true:
ADU and EDU Values written if containers_60_style is set to true:
voice.1.state (value="alerting")
voice.1.state.alerting.starttime
voice.1.state (value ="incall”)
voice.1.state.incall.starttime
voice.state.incall.total
voice.1.state (value="hold")
voice.1.state.hold.starttime
voice.state.hold.total
voice.2.state (value="incall")
voice.2.state.incall.starttime
voice.1.state (value="disconnected")
voice.1.state.disconnected.startti
me
voice.1.stdstate.1009981854 (value="alerting”)
voice.1.stdstate.1009981854.alerting.reason
voice.1.stdstate.1009981856 (value="active")
voice.1.stdstate.1009981856.active.reason
voice.1.stdstate.1009981858 (value="inactive")
voice.1.stdstate.1009981858.inactive.reason
voice.2.stdstate.1009981863 (value="active")
voice.2.stdstate.1009981863.active.reason
voice.1.stdstate.1009981863 (value="terminated")
voice.1.stdstate.1009981863.terminated.reason (value="101")