NEWPORT iDRA Controller - Manual (Page 68)

Warranty/Disclaimer
NEWPORT Electronics, Inc. warrants this unit to be free of defects in materials and workmanship for a period of one
(1) year from the date of purchase. In addition to NEWPORT’s standard warranty period, NEWPORT Electronics will
extend the warranty period for four (4) additional years if the warranty card enclosed with each instrument is
returned to NEWPORT.
If the unit should malfunction, it must be returned to the factory for evaluation. NEWPORT’s Customer Service
Department will issue an Authorized Return (AR) number immediately upon phone or written request. Upon
examination by NEWPORT, if the unit is found to be defective it will be repaired or replaced at no charge.
NEWPORT’s WARRANTY does not apply to defects resulting from any action of the purchaser, including but not
limited to mishandling, improper interfacing, operation outside of design limits, improper repair, or unauthorized
modification. This WARRANTY is VOID if the unit shows evidence of having been tampered with or shows evidence
of being damaged as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification;
misapplication; misuse or other operating conditions outside of NEWPORT’s control. Components which wear are not
warranted, including but not limited to contact points, fuses, and triacs.
NEWPORT is pleased to offer suggestions on the use of its various products. However, NEWPORT neither
assumes responsibility for any omissions or errors nor assumes liability for any damages that result from
the use of its products in accordance with information provided by NEWPORT, either verbal or written.
NEWPORT warrants only that the parts manufactured by it will be as specified and free of defects.
NEWPORT MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER,
EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY
DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are exclusive and the
total liability of NEWPORT with respect to this order, whether based on contract, warranty, negligence,
indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon
which liability is based. In no event shall NEWPORT be liable for consequential, incidental or special
damages.
CONDITIONS: Equipment sold by NEWPORT is not intended to be used, nor shall it be used: (1) as a “Basic
Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications
or used on humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application,
or used on humans, or misused in any way, NEWPORT assumes no responsibility as set forth in our basic
WARRANTY / DISCLAIMER language, and additionally purchaser will indemnify NEWPORT and hold NEWPORT
harmless from any liability or damage whatsoever arising out of the use of the Product(s) in such a manner.
Direct all warranty and repair requests/inquiries to the NEWPORT Customer Service Department.
BEFORE RETURNING ANY PRODUCT(S) TO NEWPORT, PURCHASER MUST OBTAIN AN
AUTHORIZED RETURN (AR) NUMBER FROM NEWPORT’S CUSTOMER SERVICE DEPARTMENT (IN
ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then be marked on the
outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent
breakage in transit.
FOR WARRANTY RETURNS, please have the
following information available BEFORE
contacting NEWPORT:
1. P.O. number under which the product was
PURCHASED,
2. Model and serial number of the product
under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
FOR NON-WARRANTY REPAIRS, consult
NEWPORT for current repair charges. Have the
following information available BEFORE contacting
NEWPORT:
1. P.O. number to cover the COST of
the repair,
2. Model and serial number of product, and
3. Repair instructions and/or specific problems
relative to the product.
NEWPORT’s policy is to make running changes, not model changes, whenever an improvement is possible.
This affords our customers the latest in technology and engineering.
NEWPORT is a registered trademark of NEWPORT Electronics, Inc.
© Copyright 2006 NEWPORT Electronics, Inc. All rights reserved. This document may not be copied,
photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in
whole or in part, without prior written consent of NEWPORT Electronics, Inc.
Return Requests/Inquiries