How to order replacement parts – Sterling QVEB User Manual

Page 27

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HOW TO ORDER REPLACEMENT PARTS

Please send the following information to your local representative. If further assistance is needed, contact the
manufacturer's customer service department.
• Model number
• Serial Number (if any)
• Part description and Number as shown in the Replacement Parts Catalog.

In the interest of product improvement, we reserve the right to make changes without notice.

LIMITED WARRANTY

POWER VENTED GAS–FIRED BLOWER UNIT HEATERS

1.

The Manufacturer warrants to the original owner at original installation site that the above model of
Gas–Fired Heaters (the “Product”) will be free from defects in material or workmanship for one (1) year from
the date of shipment from the factory, or eighteen (18) months from the date of manufacture, whichever
occurs fi rst. The Manufacturer further warrants that the complete heat exchanger, draft hood assembly, and
burner will be free from defects in material or workmanship for a period of ten (10) years from the date of
manufacture. If upon examination by the Manufacturer the Product is shown to have a defect in material or
workmanship during the warranty period, the Manufacturer will repair or replace, at its option, that part of
the Product which is shown to be defective.

2.

This limited warranty does not apply:
(a)

if the Product has been subjected to misuse or neglect, has been accidentally or intentionally
damaged, has not been installed, maintained or operated in accordance with the furnished written
instructions, or has been altered or modifi ed in any way by any unauthorized person.

(b)

to any expenses, including labor or material, incurred during removal or reinstallation of the Product.

(c)

to any damage due to corrosion by chemicals, including halogenated hydrocarbons, precipitated in
the air.

(d)

to any workmanship of the installer of the Product.

3.

This limited warranty is conditional upon:
(a)

advising the installing contractor, who will in turn notify the distributor or manufacturer.

(b)

shipment to the Manufacturer of that part of the Product thought to be defective. Goods

can only be returned with prior written approval of the Manufacturer. All returns must be

freight prepaid.

(c)

determination in the reasonable opinion of the Manufacturer that there exists a defect in

material or workmanship.

4.

Repair or replacement of any part under this Limited Warranty shall not extend the duration of the warranty
with respect to such repaired or replaced part beyond the stated warranty period.

5.

THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED,
AND ALL SUCH OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED
AND EXCLUDED FROM THIS LIMITED WARRANTY.
IN NO EVENT SHALL THE MANUFACTURER
BE LIABLE IN ANY WAY FOR ANY CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES OF
ANY NATURE WHATSOEVER, OR FOR ANY AMOUNTS IN EXCESS OF THE SELLING PRICE
OF THE PRODUCT OR ANY PARTS THEREOF FOUND TO BE DEFECTIVE. THIS LIMITED WARRANTY
GIVES THE ORIGINAL OWNER OF THE PRODUCT SPECIFIC LEGAL RIGHTS. YOU MAY ALSO
HAVE OTHER RIGHTS WHICH MAY VARY BY EACH JURISDICTION.

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