Seca 515 - Manual (Page 67)

Troubleshooting • 67
English
13. TROUBLESHOOTING
13.1 Power supply and display
13.2 Height and weight
Problem Cause Remedy
Device cannot be switched on
The device has no power supply. Check whether power is being supplied
Power pack faulty Replace power pack with original part
Touchscreen stays dark
Device in standby
• Touch the touchscreen display
• Press the on/off switch
• Place a load on the device
Device not switched on Switch on the device
The device has no power supply. Check whether power is being supplied
Touchscreen display faulty Inform seca service
Touchscreen no longer
responds to entries or touches Due to an implausible entry, the device
is in an undefined state.
• Switch off the device (hold the on/off
button for approx. 3 seconds)
• Switch on the device again
Display on the touchscreen
display is incomplete or
incorrect
Touchscreen display faulty Inform seca service
Problem Cause Remedy
0.00 does not appear before
weighing A load was already on the device
before switching on.
• Remove the weight from the scale
• Switch off the scale, then switch back
on again
The message STOP appears
The maximum load has been
exceeded.
Remove the weight from the scale
The message TEMP appears
The ambient temperature is too high or
too low.
• Set up the device in an ambient
temperature between +10 °C and
+40 °C
• Wait for around 15 minutes until the
device has adapted to the ambient
temperature
The message ER11 appears
The device has too high a load or too
high a load in one corner.
• Remove the load or distribute the load
evenly
• Restart the device
The message ER12 appears
The device has been switched on with
too high a load. • Remove the load from the device
• Restart the device
The message ER16 appears
The device was caused to oscillate, the
zero point could not be determined. • Restart the device
• Restart measurement