Avaya OFFICE 5410 - Manual (Page 11)

Speed Dial Basic Call Handling Features - Page 11
IP Office 5410 User’s Guide Basic Call Handling Features - Page 11
40DHB0002UKEY – Issue 1 (7th February 2005) Speed Dial
Speed Dial
The Speed Dial feature allows you to have the 5410 telephone automatically dial calls
to telephone numbers stored in your personal directory (maximum of 48). See Speed
Dials on page 13.
To make a call to a personal directory entry using the Speed Dial feature:
1. Press
the SpDial softkey. The Speed Dial screen is displayed.
2. Press the button next to the entry you want to call.
3. If the entry you want is not displayed, use and
to cycle through the entries
or key the first letter of the required name to jump to the page with a matching
entry.
4. The 5410 telephone dials the number for you.
Redial
The Redial (or Last Number Dialed) feature automatically redials a previously dialed
extension or outside number (up to 24 digits). Your 5410 will store the up to ten of the
last numbers dialed.
Note: If you have dialed the same number twice in succession, it will only have one
appearance in the redial list.
To redial previously dialed number:
1. Press
Redial. Use and to step through the entries. When you have
located the required number, press the associated key.
Mute
During an active call, the Mute feature prevents the party with whom you are speaking
from hearing you. This feature is most commonly used in conjunction with the
Speakerphone, but can be used to hold an off-line conversation at any time during a
call.
Preventing the other person on the line from hearing you:
1. Press
Mute. The other party cannot hear you.
The indicator next to the Mute button lights when Mute is active.
2. To reinstate two-way conversation, press Mute again.
Hold
If, with a call in progress, a second call arrives and is shown against a Call Appearance
key, you can then Hold the first call and answer the second call.
To put an existing call on hold:
1. Press
Hold or the Call Appearance button with the symbol against it. The
symbol changes to ; showing that the line is on hold.
2. Answer the second call by pressing the Call Appearance button with the symbol
against it. The symbol changes to ; showing that the line is connected.
To return to the held call:
1. If you have a call in progress, then first put that call on hold as above.
2. To retrieve a held call, simply press the Call Appearance button with the against it.
Notes: 1. After a pre-set time (defined by your System Administrator), you are
reminded that you have a call on hold by the hold icon changing for a few
moments to and the phone ringing.
2. If the system feature AutoHold is on (consult your System Administrator)
then you can hold an active call ( ) by pressing the second call’s Call
Appearance button ( ). If AutoHold is off, then pressing the second call’s
Call Appearance button ( ) will drop the first call.
3. To transfer a held call see Transfer on page 12.