Avaya OFFICE 5410 - Manual (Page 9)

Answer a Call Basic Call Handling Features - Page 9
IP Office 5410 User’s Guide Basic Call Handling Features - Page 9
40DHB0002UKEY – Issue 1 (7th February 2005) Answer a Call
Basic Call Handling Features
Answer a Call
When a call arrives at your 5410 telephone, you hear a ringing tone and a blinking bell
( ) icon appears against the associated call appearance key.
To answer an incoming call:
Do one of the following:
• If you are not active on another call, answer the call using your handset, headset, or
speakerphone (see Speakerphone on page 10).
• If you are active on a call already, place the active call on hold (see Hold on page
11), and then answer the incoming call by selecting the call appearance key.
• If the call appearance for the ringing call is not displayed on the current screen
page, use to return to the first page of the Home screen. When you locate the
call appearance for the ringing call, press the corresponding call appearance button.
Making a Call
You can make calls from the 5410 telephone using a variety of methods as follows:
To manually make a call:
1. Dial the required number on the key pad (remember to include the required access
code (for example, 9) for an outside line) and listen to the progress of the call.
2. Adjust speakerphone volume as necessary.
• To change the volume use the and buttons. The display shows the
volume level. (There are eight volume levels.)
3. If the call is not answered, you can clear the call by pressing Speaker or
Drop
or
4. When the call is answered, either speak or pick up the handset and speak to the
called party.
To automatically make a call:
Do any of the following:
1. Press
Redial and select from (up to) one of the last ten numbers that you
dialed by pressing the associated a call appearance key . The call is made
automatically for you.
or
Access the Call Log and initiate a call to a specific entry.
See Using the Call Log on page 17.
or
Access the Speed Dial List in your personal directory and initiate a call to a specific
entry. See Speed Dials on page 13.
2. When the call is answered, either speak or pick up the handset and speak to the
called party.
Clearing a Call
To clear an established call either:
1. Replace the handset
or
2. Press Drop. You will hear dial tone.