Transferring a call, Placing a call on hold (hold), Placing an outside call on hold (parking) – Alcatel Alcatel OmniPCX Office 4018/4019 User Manual

Page 11: P. 11, During a call

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During a call

11

2

2.4

Transferring a call

To transfer your call to another number:

If the number receiving the transfer answers:

You can also transfer your call immediately, without waiting for the number to answer, using either of the two methods described
above.

2.5

Three-way conference with internal and/or external correspondents
(conference)

„

During a call, a second call is on hold.

„

Cancel the conference and remain with your second correspondent (Place your first party on hold).

The first call is placed on hold

you are in
conversation with
the destination
number

no. of the 2nd

terminal

'transfer'

programmed key

Transfer between two outside calls is not generally possible (depends on country

concerned and system configuration).

conv.

2

6

5

3

ab

c

def

jkl

mn

o

you are in
conversation with
the destination
number

“Conference” programmed

key

“Conference”
programmed key

conv.

„

Hang up on all correspondant:

„

After the conference, to leave your two correspondents talking together:

2.6

Placing a call on hold (HOLD)

Exclusive hold:

During a call, you may place the call on hold and recover it later, on the same telephone

Press 'Hold' to recover the call on hold

2.7

Placing an outside call on hold (parking)

You can place an outside call on hold and recover the call on another telephone:

cancel the conference

'transfer' programmed key

your call is placed on hold

you are in
conversation with
the destination
number

key for the line
whose light is
flashing

conv.

Hold

OK

conv.

you are in
conversation with
the destination
number

conv.

Park

OK

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