Badger Meter ORION AMR/AMI Hardware Solutions for Gas Utilities - Manual (Page 90)

TROUBLESHOOTING
Communications Error
The correct COM port must be set for any hardware attached to the handheld See "hardware" on page 49 and "Valid cOM
Ports" on page 82 for additional information
Performing a Quick Read While Route Reading
If you are using the route reading software and attempt to access the ORION Endpoint Utility software to perform a quick
read by going to Windows Start> Badger Field Applications> ORION Endpoint Utility, you will receiver a transceiver
communication error as shown here
If you receive this error, tap Cancel Then tap the Menu button and select Exit to return to route reading
To perform a quick read while route reading, use the following steps to avoid a transceiver communications error
1 From the Read Menu screen, tap the Menu button at the bottom of the screen
Result: The Read Menu is displayed.
2 Tap the To Main Menu button at the bottom of the screen
Result: The Main Menu opens.
3 On the Main Menu, select Program & Quick Read
4 When you have completed the quick read, tap the
Menu button at the bottom of the screen
5 On the menu that displays, select Exit
Result: The software automatically returns to the Read
Menu screen in the route.
TROuBLEShOOTINg
Page 90 April 2014 ORION® Field Application for Trimble® Ranger 3