State GTS-110-NI - Manual (Page 38)

Troubleshooting
38 │
Page
‐
WATE
R
HEATER
‐
PROBLEM SOLUTIONS
Unit does not ignite when
water goes through the unit.  Is the flow rate over 0.5 GPM? (p. 33)
 Check for the filter on cold water inlet. (p. 36)
 Check for reverse connection and cross connection.
 If you use the remote controller, is the power button
turned on?
 Check if the inlet temperature is too high.
The fan motor is still
spinning after operation has
stopped.  This is normal. After operation has stopped, the fan motor
keeps running from 15 to 70 seconds in order to re‐ignite
quickly, as well as purge all the exhaust gas out of the flue.
Unit sounds abnormal while
in operation  Contact the manufacturer at 1‐877‐737‐2840.
‐Remo
te
controll
er
‐
(OPTIONAL)
‐
Remote controller does not
display anything when the
power button is turned on.  Make sure the unit is supplied with power.
 Make sure the connection to the unit is correct. (p. 22)
‐9007603005 (TM‐RE30) only‐
If the green LED lights up, the remote controller has been
turned ON. When the unit has not operated for five minutes
or more, the display turns off to conserve energy.
An ERROR code is displayed.
 Please see p. 39‐41.
‐EASY
‐LINK
SYSTEM
‐
510
(T
‐D2)
mod
e
ls
on
ly
How are the unit numbers
assigned?  For an Easy‐Link system, the Parent unit is always labeled
#1 and all other subsequent Child units are numbered
randomly.
 To check which numbers are assigned to which Child units,
push the button on the computer board of any Child unit
as shown below. The unit number will be displayed on the
7‐Seg LED. (Refer to p.24 to 27)
7‐Seg LED
Button to check
unit numbers
When ON, green
LED is lit.