Brother MFC-J245 - Manual (Page 70)

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Identifying your problem
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First, check the following:
 The machine's power cord is connected correctly and the machine's power switch is turned on.
 All of the protective parts have been removed.
 Paper is inserted correctly in the paper tray.
 The interface cables are securely connected to the machine and the computer.
 LCD messages
(See Error and maintenance messages on page 60.)
If you did not solve the problem with the above checks, identify the problem and then go to the
suggested page.
Paper handling and Printing problems:
 Printing Difficulties on page 77
 Print Quality Difficulties on page 79
 Paper Handling Difficulties on page 80
 Printing Received Faxes on page 82
Telephone and Fax problems:
 Telephone Line or Connections on page 82
 Handling Incoming Calls on page 85
 Receiving Faxes on page 83
 Sending Faxes on page 84
Copying problems:
 Copying Difficulties on page 85
Troubleshooting
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If you think there is a problem with your machine, check each of the items below first and follow
the troubleshooting tips.
You can correct most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.