Canon VIXIA HF R42 - Manual (Page 171)

Additional Information
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6/4 List of Messages for Wi-Fi Functions
Refer also to the instruction manual of your wireless router and other
devices you will use.
The compact power adapter was disconnected. Could not safely remove the external hard
drive.
- While the camcorder was connected to an external hard drive, the camcorder’s compact
power adapter was disconnected and the connection was ended. Check whether data in the
hard drive was corrupted.
Another user is already controlling the camcorder. Try again later.
- This message appears on the screen of the Wi-Fi device. Multiple Wi-Fi devices are trying to
connect with the camcorder. Make sure only one Wi-Fi device is trying to connect and then
touch Retry.
IP address conflict
- Change the camcorder’s IP address to avoid any conflict with devices connected to the same
network. Alternatively, change the IP address of the conflicting device.
Memory card cover is open
- The memory card cover was opened while the memory card was being accessed. Stop the
Wi-Fi function in use and end the Wi-Fi connection.
Multiple access points detected. Try the operation again.
- There are multiple access points sending out a WPS signal at the same time. Try the operation
again later or perform setup using the [WPS: PIN Code] or [Search for Access Points] option
(
A 137).
No access points found
- The access point set in the camcorder could not be found.
- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the
wireless signal. Try using the camcorder in a location farther away from such appliances.
- Make sure that you use the access point’s SSID for the camcorder’s Wi-Fi settings ( A 139).
- If the access point is using MAC address filtering, enter the camcorder’s MAC address in the
access point’s configuration screen.
Unable to access configuration files
- Turn off the camcorder. After a short while, turn it on again. If the problem persists contact a
Canon Service Center.
Unable to complete WPS. Try the operation again.
- Some wireless routers require pressing and holding the Wi-Fi Protected Setup (WPS) button.
For details, refer to the instruction manual of your wireless router.
- Make sure to touch [OK] on the camcorder’s screen within 2 minutes of activating the Wi-Fi
Protected Setup signal on the wireless router, whether by pressing the button or by entering
the PIN code.
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