Canon imagePROGRAF iPF8400S - Manual (Page 936)

Cause Corrective Action
The type of paper as specified on the print-
er does not match the type specified in the
printer driver. Make sure the same type of paper is specified on the printer as in the printer driver.
(See "Changing the Type of Paper.")
➔ P.514
Make sure the same paper type is specified in the printer driver as on the printer.
1. Press the Stop button and stop printing.
2. Change the type of paper in the printer driver and try printing again.
The paper is wrinkled or warped. Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been printed
on previously.
(See "Loading Rolls in the Printer.")
➔ P.510
(See "Loading Sheets in the Printer.") ➔ P.533
A cut line is printed because CutDustRe-
duct. is On in the Control Panel menu to
reduce cutting dust. If this function is not needed, set CutDustReduct. to Off in the Control Panel menu.
(See "Menu Settings.")
➔ P.641
The Printhead is set too low in the Control
Panel menu. In the Control Panel menu, set Head Height to Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images.")
➔ P.773
You are printing on heavyweight paper or
paper that curls or wrinkles easily after ab-
sorbing ink. When printing on Canon Heavyweight Coated Paper or other paper-based media, choose a
VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still oc-
curs, in the Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength.")
➔ P.780
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.773
When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth
setting of Standard, Strong, or Strongest in the Control Panel menu. If rubbing still occurs, in
the Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength.")
➔ P.780
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.773
The Ejection Guide is soiled. Clean the Ejection Guide.
(See "Cleaning the Printer Exterior.")
➔ P.907
The surface of the paper is dirty The surface of the paper is dirty
Cause Corrective Action
The Paper Retainer is soiled. Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.")
➔ P.907
You are using a paper that does
not dry easily. In the Control Panel menu, set Roll DryingTime to at least 1 min.
(See "Menu Settings.")
➔ P.641
When paper that does not dry easily is used for printing, it may curl during printing and touch the Output
Tray.
In this case, in the Control Panel menu, complete the settings for Dry time and Area in Scan Wait Time.
However, note that printing will now take longer.
(See "Menu Settings.")
➔ P.641
The back side of the paper is dirty The back side of the paper is dirty
Cause Corrective Action
The Platen has become dirty after borderless printing
or printing on small paper. Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.")
➔ P.907
In the Control Panel menu, set CarriageScanWdth to Fixed.
(See "Menu Settings.")
➔ P.641
The Platen has become soiled because you have set
Width Detection to Off in the Control Panel menu. Set Width Detection to On in the Control Panel menu, and then open the Top Cover
and clean the Platen.
(See "Cleaning Inside the Top Cover.")
➔ P.907
Open the Top Cover and clean the Platen. After this, manually advance the roll onto
the Platen before printing.
The surface of the paper is dirty iPF8400S
User's Guide
Troubleshooting
Problems with the printing quality
936