Avaya 1165E - Manual (Page 144)

While on an active call
144
While on an active call
You can use the following features during an active call:
• “Placing a call on hold” on page 144
• “Transferring a call” on page 145
• “Using Timed Reminder Recall” on page 146
• “Using Attendant Recall” on page 147
• “Using Call Park” on page 147
• “Recording a Calling Party Number” on page 150
• “Displaying incoming calls” on page 150
• “Tracing a malicious call” on page 151
Placing a call on hold
Use the Hold feature when you are talking on one line and another call
arrives on a second line. To retain the original call, put it on hold and then
answer the second call.
To place a call on hold:
To retrieve a call on hold:
Press the Hold key. The LCD indicator
flashes beside the line on hold.
Note: If Automatic Hold is enabled, the
active call is automatically put on hold
when you answer the second call.
Press the line (DN) key beside the flashing
LCD indicator.
(Hold)