Before you call – Electrolux EI23CS35KB User Manual

Page 42

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42

Before You Call

Odors In Refrigerator

Concern

Cause

Solution

Interior is dirty.

• Interior needs to be

cleaned.

• Food with strong odors is

stored in refrigerator.

• See Care & Cleaning Tips.

• Cover food tightly. Turn on air filtration system. Air filter

may need to be changed more frequently if foods with

strong odors are routinely stored in refrigerator.

Opening/Closing Of Doors/Drawers

Concern

Cause

Solution

Door(s) will not

close.

• Door was closed too hard,

causing other door to

open slightly.

• Refrigerator is not level.

It rocks on the floor when

moved slightly.

• Refrigerator is touching a

wall or cabinet.

• Close both doors gently.

• Ensure floor is level and solid, and can adequately

support the refrigerator. Contact a carpenter to correct a

sagging or sloping floor.

• Ensure floor is level and solid, and can adequately

support the refrigerator. Contact a carpenter to correct a

sagging or sloping floor.

Drawers are

difficult to move.

• Food is touching shelf on

top of drawer.

• Track that drawers slide on

is dirty.

• Keep less food in drawer.

• Clean drawer, runners, and tracks. See Care & Cleaning

Tips.

Water Dispenser

Concern

Cause

Solution

Dispenser will not

dispense water.

• Water supply is not

connected.

• Household water line to

the refrigerator is kinked.

• Household water line valve

is not open.

• Freezer door is not closed.

• Ice & water filter cartridge

is clogged.

• Front filter not fully

installed, if equipped.

• Connect water supply (see Connecting The Water

Supply section).

• Unkink the water line. If it is a copper line, it should be

replaced because of possible leaks at the kink. A copper

line should be coiled behind the unit to avoid kinking.

• Open household water line valve. See Problem section Ice

Maker Is Not Making Ice.

• Ensure that freezer door is closed. (See Problem Section,

Opening/Closing of Doors/Drawers)

• Replace filter cartridge.

• Push filter in until you hear two “clicks”. Filter should be

flush with the plastic housing.

Water has an odd

taste and/or odor.

• Water has been in the tank

for a period of time.

• Unit not properly

connected to cold water

line.

• Tubing used in the

household water supply

and installation may affect

water taste and odor.

• Water has a high mineral

content.

• Draw and discard 10-12 glasses of water to freshen the

supply and completely rinse out the tank.

• Connect unit to cold water line that supplies water to the

kitchen faucet.

• For best results, use copper tubing for water connections.

• Contact water treatment plant for help in checking water

supply source.

Water dispenses

slowly.

• Cut-off and cut-on

pressures are too low (well

systems only).

• Reverse osmosis system

is in regenerative phase.

• The Ice & Water filter is

clogged.

• Have someone turn up the cut-off and cut-on pressure on

the water pump system (well systems only).

• It is normal for a reverse osmosis system to be below 20

psi during the regenerative phase.

• Replace filter cartridge.

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