Operational ip phone features – Aastra Telecom SIP 57I User Manual

Page 309

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Operational Features

41-001160-00, Release 2.1, Rev 04

5-99

Configuring Operational Features

Operational IP Phone Features

Auto Call
Distribution (ACD)

acd

Auto Call
Distribution

(For Sylantro Servers) Indicates the key is
configured for automatic call distribution
(ACD). ACD allows the Sylantro Server to
distribute calls from a queue to registered IP
Phones (agents). You can also set an ACD
subscription period.

For more information about ACD, see the
section

“Automatic Call Distribution (ACD) (for

Sylantro Servers)”

on

page 5-122

.

For more information about ACD subscription
period, see

“ACD Subscription Period”

on

page 5-133

.

Directed Call
Pickup (DCP)/
Group Call Pickup
(GCP)

dcp

Directed Call
Pickup

(For Sylantro Servers) Indicates the key is
configured for either Directed Call Pickup or
Group Call Pickup. The DCP/GCP feature
allows you to intercept - or pickup - a call on a
monitored extension(s).

For more information about DCP/GCP, see the
section

“Directed Call Pickup/Group Call

Pickup (for Sylantro Servers)”

on

page 5-135

.

Do Not Disturb
(DND)

dnd

Do Not Disturb

Indicates key is configured for "do not disturb"
use.

For more information on DND, see the section

“Do Not Disturb (DND)”

on

page 5-142

.

Extensible Markup
Language) (XML)

xml

XML

Indicates the key is configured to accept an
XML application for accessing customized
XML services. You can also specify a URL for
an XML key.

For more information on XML, see the section

“XML Customized Services”

on

page 5-196

.

Softkey/

Programmable

Key Function

Configuration

File Parameter

Aastra Web UI

Parameter

Description

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