Configuring an acd key using the aastra web ui, Operational ip phone features – Aastra Telecom SIP 57I User Manual
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Operational Features
41-001160-00, Release 2.1, Rev 04
5-125
Configuring Operational Features
Operational IP Phone Features
Configuring an ACD Key Using the Aastra Web UI
Use the following procedure to configure an ACD softkey, programmable key, or
expansion module key using the Aastra Web UI. This procedure uses the 55i IP
phone as an example.
Aastra Web UI
1
Click on Operation->Softkeys and XML
or
Click on Operation->Programmable Keys
or
Click on Operation->Expansion Module <N>.
Depending on your phone-model, the key configuration screen displays. The 57i Key Screen is
shown as an example
.
2
In the “Type” field, select Auto Call Distribution.
3
In the “Label” field, specify a name for this ACD softkey. The Label helps identify which queue you
are subscribing to when you login. (This field does not apply to the 53i.)
For example: Sales