LG DLG3051W - Manual (Page 37)

37
ENGLISH
TROUBLESHOOTING
Before calling for service
Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your dryer does not
function properly or does not function at all, check the following before you call for service.
Problem Possible Causes Solutions
Dryer will not
turn on
• Power cord is not properly plugged in.
• House fuse is blown, circuit breaker has
tripped, or power outage has occurred.
• Make sure that the plug is plugged securely into a grounded outlet matching
the dryer’s rating plate.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
Dryer does not heat • House fuse is blown, circuit breaker has
tripped, or power outage has occurred.
• Gas supply or service turned off
(gas models only).
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
• Confirm that the house gas shutoff and the dryer gas shutoff are both fully
open.
Greasy or dirty spots
on clothes
• Fabric softener used incorrectly.
• Clean and dirty clothes being dried
together.
• Confirm and follow the instructions provided with your fabric softener.
• Make sure to use your dryer to dry only clean items, because dirty items can
soil clean clothes placed in the same or subsequent loads.
• Stains on dried clothes are actually stains that were not removed during the
washing process.
Make sure that clothes are being completely cleaned according to the
instructions for your washer and detergent.
Display shows error
code tE1 or tE2
• Thermistor is malfunctioning. • Turn off the dryer and call for service.
Lint on clothes • Lint filter not cleaned properly.
• Laundry not sorted properly.
• Excess static in clothes.
• Dryer is overloaded.
• Tissue, paper, etc., left in pockets.
• Make sure the lint filter is cleaned before every load. With some loads that
produce high amounts of lint, it may be necessary to clean the filter during the
cycle.
• Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should
be dried separately from clothes that are lint trappers (i.e., a pair of black linen
pants).
• See the Excess static in clothes after drying section below.
• Divide larger loads into smaller loads for drying.
• Check pockets thoroughly before washing and drying clothes.
Excess static in
clothes after drying
• Fabric softener not used or used incorrectly.
• Clothes dried too long (overdried).
• Drying synthetics, permanent press, or
synthetic blends.
• Use a fabric softener to reduce static electricity correctly. Do not use fabric
softeners or products to eliminate static unless recommended by the
manufacturer of the fabric softener or product.
• Overdrying a load of laundry can cause a buildup of static electricity. Adjust
settings and use a shorter drying time, or use SENSOR DRY cycles.
• These materials can cause static buildup. Try using a fabric softener.
Display shows error
code PS
• Power cord connection is incorrect. • Check the connection of power cord to the terminal block. Refer to 23-27
pages on this manual.
Before calling for service (cont.)
Problem Possible Causes Solutions
Drying time is not
consistent
• Heat settings, load size, or dampness of
clothing is not consistent.
• The drying time for a load will vary depending on the heat setting, the type
of heat used (electric, natural gas, or LP gas), the size of the load, the type of
fabrics, the wetness of the clothes, and the condition of the exhaust ducts and
lint filter.
Clothes take too
long to dry
• Load is not properly sorted.
• Large load of heavy fabrics.
• Dryer controls are not set properly.
• Lint filter needs to be cleaned.
• Exhaust ducts blocked, dirty, or duct run is
too long.
• House fuse is blown, circuit breaker has
tripped, or power outage has occurred.
• Dryer is overloaded.
• Dryer is underloaded.
• Separate heavy items from lightweight items. Larger and heavier items take
longer to dry.
• Heavy fabrics take longer to dry because they tend to retain more moisture.
To help reduce and maintain more consistent drying times for large and heavy
fabrics, separate these items into smaller loads of a consistent size.
• Use the appropriate control settings for the type of load you are drying.
• Make sure the lint filter is cleaned before every load. With some loads that
produce high amounts of lint, it may be necessary to clean the filter during the
cycle.
• Confirm that the exhaust ductwork is properly configured and free of debris,
lint, and obstructions. Make sure that outside wall dampers can open properly
and are not blocked, jammed, or damaged.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
• Divide larger loads into smaller loads for drying.
• If you are drying a very small load, add a few extra items to ensure proper
tumbling action.
Clothes are wrinkled • Clothes dried too long (overdried).
• Clothes left in dryer too long after cycle
ends.
• Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying
time, and remove items while they still retain a slight amount of moisture.
• Remove items from the dryer immediately at the end of the cycle. Use the
WRINKLE CARE option to continue tumbling clothes at the end of the cycle, for
up to 3 hours.
Clothes are shrinking • Garment care instructions are not being
followed.
• To avoid shrinkage, please carefully follow the fabric care instructions for
your garment, because some fabrics will naturally shrink when washed. Other
fabrics can be washed but will shrink when dried in a dryer. Use a low or no
heat setting.
The display shows
“d90”, “d95”
• The duct work is about 90%-95% blocked.
(“d90” or “d95” error code displayed 2 hours
only)
• House exhaust system blocked.
• Do not use the dryer until the exhaust system has been cleaned and/or
repaired. Using the dryer with a severely restricted exhaust is dangerous and
could result in a fire or other property damage.
• Check the outside dryer vent while the dryer is operating to make sure there is
strong airflow.
• If the exhaust system is extremely long, have it repaired or rerouted.
• Keep the area around the dryer clean and free of clutter.
• Check vent hood for damage or lint clogging.
• Make sure the area around the vent hood is clear.
CHECK FILTER light
is on during the
drying cycle
• Lint filter is almost clogged or full. • Pause the drying cycle and clean the lint filter.
FLOW SENSE TM
indicator shows four
bars during the drying
cycle
• Ductwork is too long or has too many turns/
restrictions.
• Significant blockage of the ductwork due to
lint buildup or debris.
• The appliance has detected a restriction in
the external dryer venting.
• Install a shorter or straighter duct run. See the Installation Instructions.
• Ductwork should be checked/cleaned soon.
Dryer can be used in this condition, but drying times may be longer.
• If exhaust restrictions are sensed by the FLOW SENSE TM system, the indicator
will remain on for two hours after the end of the cycle. Opening the door or
pressing the POWER button will turn off the display.
troUBlEshootInG troUBlEshootInG