HP Designjet 2500.3500cp Printer series - Manual (Page 11)

Table of Contents
ix
Configuration 11-24
Media 11-24
Where to Find Additional Information 11-26
If There are Slightly Warped Lines 11-26
If There are Blurred Lines (Ink “Bleeds” from Lines) 11-26
If there is a horizontal line 2 inches (5.5 cms) from the start of your image. 11-26
There are Smears and/or Scratching on Your Printed Media. 11-27
Solving Media-Handling Problems 11-28
The Front Panel Keeps Indicating that Media Is Misaligned or Incorrectly
Positioned 11-28
Prints Do Not Feed Out Properly From the Printer 11-28
The Automatic Cutter does not Cut Immediately after a Print has Finished 11-28
The Automatic Cutter does not Work 11-29
The Cutter is Jammed 11-30
A Sheet is Ejected when You Switch On the Printer 11-30
Solving Ink System Problems 11-31
Missing Ink System 11-31
Ink System Error 11-31
Summary of Ink System Defect Messages 11-32
If the Replace Ink System Key does not Work 11-34
If Brand New Printheads have Problems 11-34
If there is a Failure after Refilling Printheads 11-34
Printhead Alignment Errors 11-35
Printhead Checks 11-37
Using the Replace Ink System Key 11-37
Checking Ink Systems 11-38
If You Have Problems Reseating a Printhead 11-41
Cleaning Electrical Contacts 11-42
Clearing a Media Jam 11-44
Solving Communication Problems 11-45
If there is a Problem Communicating between Your Computer and the Printer 11-
45
Solving Problems with Image Position or Content 11-46
If the Print is Completely Blank 11-46
If the Output Contains Only a Partial Print 11-46
If the Image is Clipped 11-47
If a Long-Axis Print Is Clipped 11-47
If the Entire Image is in One Quadrant of the Correct Printing Area 11-48
If the Image Is Unexpectedly Rotated 11-48
If the Print Is a Mirror Image of Your Graphic 11-48