HP Designjet 2500.3500cp Printer series User Manual

Page 282

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Front-Panel Messages
Message Explanations and Actions

12-4

Edge not found
Reload media

The printer could not find edge of media during loading procedure.

Check the leading edge of the media for unevenness or tears; cut a straight edge, if
necessary, and reload. Be sure to position the right edge along the perforated line on
the entry platen when loading.

Error processing job
Flushing rest of
job

An error was encountered while the print was being processed. The print has been lost.

Press

to delete the print.

Fatal disk error
Continue

(HP DesignJet 2500CP only) An error on the hard disk has been detected.

Press

to continue. Retry the operation by cycling the power. If the problem persists,

servicing the printer is advised.

Head cleaner full
■■❏■

Either: After finishing printing, the printer has detected that one or more of the
printhead cleaners are full of ink. The squares that are flashing indicate the head
cleaners that are full.

Press

to continue. The message “Check ink system

/ Ignore

” is displayed. If

you press

again to continue, you may still be able to print again, but the ink in the

head cleaner may overflow and the print quality of your images may be affected. To fix
the problem, select

to check the ink system; see 11-38, Checking Ink Systems.

Or: In the ink system replacement process, one or more of the printhead cleaners have
not been replaced at the same time as the corresponding printheads. The squares that
are flashing indicate the head cleaners that are full.

Press

to continue. You may still be able to print again, but image print quality may

be affected, as indicated by a subsequent message. See 11-38, Checking Ink Systems.

Head cleaner ink
may overflow

One or more of the printhead cleaners are full of ink, and the ink may overflow.

Press

to continue. Image print quality may be affected, and ink may leak inside the

printer and damage it. Replacement of the ink systems affected is recommended. To fix
problems with the ink system, see 11-38, Checking Ink Systems
.

Head cleaner
removed
■■❏■

The printer has detected that one or more printhead cleaners have

become dislodged

or the printer cannot detect them

, as indicated by the flashing squares. Printing is

disabled.

Press

to check the failing head cleaner. You should reseat the head cleaners

immediately; see 11-39, Checking the Printhead Cleaners. If this does not solve the
problem, you will have to replace the entire ink system (printhead, printhead cleaner,
and ink cartridge) using the Replace Ink System key.

If you don’t correct the error now, you will see the status message “Ink system
error” described on page 12-7
.

Message

Explanation and Action

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