Troubleshooting – HP StorageWorks XP Remote Web Console Software User Manual

Page 191

Advertising
background image

Table 30 Troubleshooting Problems with Status of Logical Paths (continued)

Corrective Action

Description

Path Status

Repair the port status on the local storage system.

A failure occurs at a local
storage system port.

Logical Blockade

Repair the port status on the remote storage system. After that,
delete the path by using the Delete Path or Delete DKC
command, and then add the path and the remote storage system
again by using the Add Path or Add DKC command.

A failure occurs at a remote
storage system port.

Repair the path relay equipment. After that, delete the path by
using the Delete Path or Delete DKC command, and then add
the path and the remote storage system again by using the Add
Path or Add DKC command.

A failure occurs in the path relay
equipment.

Replace the broken cable. After that, delete the path by using
the Delete Path or Delete DKC command, and then add the path
and the remote storage system again by using the Add Path or
Add DKC command.

The connection cable is
physically broken.

Delete the path by using the Delete Path or Delete DKC
command, and then add the path and the remote storage system
again by using the Add Path or Add DKC command.

Program error is detected.

Program Error

Table 31 Troubleshooting Suspended URz Pairs

Corrective Action

Description

Applies to

Suspend

Type

Restore the pair from the primary storage
system.

The user suspended the pair from the primary or
the secondary storage system by using the
secondary data volume option.

Primary
data
volume,
secondary
data
volume

Secondary
Data
Volume
by
Operator

Clear the error condition at the secondary
storage system or secondary data volume.
If you need to access the secondary data
volume, release the pair from the secondary
storage system. If any data on the
secondary data volume has changed,
release the pair from the primary storage
system and then re-create the pair (Add
Pair). If data on the secondary data volume
has not changed, restore the pair from the
primary storage system.

The primary storage system suspended a pair
because the primary storage system detected an
error condition at the secondary storage system.

Primary
data
volume

by RCU

Release the pair from the primary storage
system, and then restore the pair. You
should use the Entire initial copy option to
resynchronize the pair. You can use the
None initial copy option only if no data on
the primary data volume or secondary data
volume changed.

The primary storage system detected that the
secondary data volume status changed to simplex
because the user released the pair from the
secondary storage system.

Primary
data
volume

Delete
Pair to
RCU

General Troubleshooting

191

Advertising
This manual is related to the following products: