Device messages – HP Deskjet F2140 All-in-One Printer User Manual

Page 118

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background image

On light

Check
Paper
light

Check
Print
Cartridge
light

Paper
Type
lights

Description

Solution

On

Blinking

Blinking

Both
blinking

The control panel
overlay is not
attached or is not
attached properly.

1.

Turn the HP All-
in-One off.

2.

Attach the control
panel overlay
using the
instructions in the
Setup Guide.

3.

Turn the HP All-
in-One back on.

Blinking

Blinking

Blinking

Both off

Scanner failure

Turn the HP All-in-
One off, then on
again.
If the problem
persists, contact HP
customer support.

Blinking

Blinking

Blinking

Both
blinking

The HP All-in-One
has a fatal error.

1.

Turn the HP All-
in-One off.

2.

Unplug the power
cord.

3.

Wait a minute,
then plug the
power cord back
in.

4.

Turn the HP All-
in-One back on.

If the problem
persists, contact HP
Support.

Device messages

The following is a list of device-related error messages:

Firmware revision mismatch

Mechanism error

Memory is full

Scanner failure

Firmware revision mismatch

Cause: The revision number of the HP All-in-One firmware does not match the
revision number of the software.

Solution: To find support and warranty information, go to the HP Web site at

www.hp.com/support

. If prompted, choose your country/region, and then click

Contact HP for information on calling for technical support.

Chapter 12

(continued)

116

Troubleshooting

T

roub
les
hoot

ing

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