Configure call-home event notification, Help, Efer to – HP StorageWorks 2.64 Director Switch User Manual

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Using the Menu Bar

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High Availability Fabric Manager User Guide

Configure Call-Home Event Notification

Call-home notification, which you configure for each product through the Product
Manager, enables the HAFM server to automatically contact a support center to
report system problems. The support center server accepts calls from the HAFM
server, logs reported events, and notifies support center representatives.

To use this feature, you must first configure telephone numbers and other
information for the modem-based call-home feature through the Windows dial-up
networking application. Refer to the HAFM server installation guide for details.

To enable and disable call-home notification for system problems, use the
following procedure:

1. Choose Maintenance > Enable Call Home Event Notification.

The Enable Call Home Event Notification dialog box displays.

2. Check the Enable Call Home Event Notification check box to enable the

feature.

3. To test call-home notification, click Send Test; otherwise, click OK.

Note that after you enable call-home in the HAFM, you must enable the feature
for each specific switch or product that will use this feature in the Product
Manager
application for that product.

Help

The Help menu provides access to two options:

Contents — Choose this option to open the HAFM Online Help window. The
Contents, Index, and Glossary items in the left frame of the Help window are
hyperlinked to topic text and graphics in the right frame.

About — Choose this option to display version and copyright information for
the HAFM application.

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