HP Designjet T920 ePrinter series User Manual

Page 192

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Errors: Mainly alerting you to the fact that the printer is unable to work normally. However, in the

printer driver, errors can also alert you to conditions that could ruin the print, such as clipping, even if

the printer is able to print.

Warnings: Alert you when the printer needs attention either for an adjustment, such as a calibration or

for a possible unprintable situation, such as a preventive maintenance or low ink.

There are various ways in which you can receive alerts.

Front-panel display: The front panel shows only the most relevant alert at a time. In the case of a

warning, it disappears after a timeout. There are permanent alerts, such as "ink cartridge low on ink",

that reappear when the printer becomes idle and there is not another more severe alert.

TIP:

From the front panel display you can configure paper mismatch alerts, see

Paper suitability

options on page 23

.

Embedded Web Server: The upper-right corner of the Embedded Web Server window shows the printer

status. If there is an alert in the printer, the status shows the alert text.

HP Designjet Utility for Windows: Select Alert settings from the HP Designjet Utility taskbar icon to

see the kinds of alerts that will be displayed automatically.

HP Printer Monitor for Mac OS X: The HP Printer Monitor shows you alerts directly in the Dock if you

installed the HP Utility. If you have not done so already, please read

Turn alerts on and off on page 25

.

By default, alerts are displayed only when you are printing. If alerts are enabled and there is a problem that

prevents a job from completing, you see a pop-up window, which explains the reason for the problem. Follow

the instructions to achieve your required result.

NOTE:

There are environments that do not support bidirectional communication. In those cases, alerts do

not reach the job owner.

184 Chapter 20 Troubleshooting general printer issues

ENWW

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